These Terms & Conditions govern your use of the juan375 platform and all services offered through juan375.club. Please read them carefully before creating an account or placing any bet. By accessing the platform, you confirm that you have read, understood, and agree to be bound by these terms.
Access to and use of the juan375 platform is restricted exclusively to individuals who satisfy all of the following criteria:
To access real-money gaming services on juan375, you must register a Member Account. By completing registration, you warrant that:
juan375 is required to conduct Know Your Customer (KYC) verification under PAGCOR's anti-money laundering framework. You may be required to submit a valid government-issued photo ID (e.g., Philippine passport, SSS card, PhilSys ID, or driver's licence) and proof of address. Withdrawals may be held pending successful KYC completion.
Each individual may hold only one active juan375 account. The operation of multiple accounts — whether in your own name or through affiliated individuals — is strictly prohibited and may result in immediate closure of all associated accounts and forfeiture of any balances.
juan375 supports deposits and withdrawals through approved Philippine payment channels including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP / ₱) unless otherwise specified.
Deposits are credited to your juan375 balance in real time or within a reasonable processing window depending on the payment method used. Minimum deposit amounts may apply and are displayed in the cashier section of your account. juan375 does not accept third-party deposits — the funding source must be registered in the account holder's own name.
Withdrawal requests are subject to identity verification and, where applicable, bonus wagering requirement completion. Standard processing times are up to 24 hours from the time of request. juan375 reserves the right to apply additional verification checks for withdrawal amounts that exceed defined thresholds, in compliance with anti-money laundering obligations. Withdrawals will only be returned to the same payment method used for the originating deposit where operationally feasible.
juan375 does not charge fees on standard deposits or withdrawals. Third-party payment processors may apply their own transaction fees, for which juan375 accepts no liability.
From time to time, juan375 offers welcome bonuses, reload bonuses, cashback offers, and other promotions. The following general terms apply to all bonus offers unless a specific promotion's terms state otherwise:
All games available on the juan375 platform are operated using certified Random Number Generator (RNG) technology or live dealer systems, as applicable, and are independently audited for fairness. By participating in any game, you agree to be bound by the specific rules applicable to that game as displayed within the game interface.
In the event of a discrepancy between the result displayed on your screen and the result recorded on juan375's servers, the server record shall be the authoritative and final record. juan375 accepts no liability for losses arising from connectivity issues, browser incompatibilities, or device failures on the player's side.
Any attempt to manipulate game outcomes, exploit software errors or glitches, or use automated software (bots) to participate in games is strictly prohibited and will result in immediate account termination and forfeiture of balances.
The following activities are strictly prohibited on the juan375 platform:
Violations may result in immediate suspension or permanent termination of your account, forfeiture of funds held in the account, and reporting to PAGCOR or relevant law enforcement authorities where required.
juan375 is committed to providing a safe gambling environment. We recognise that gambling can become harmful for some individuals and we provide the following tools to help players manage their activity:
Players who believe they may have a gambling problem are encouraged to contact juan375 support to activate any of the above tools. All responsible gaming requests are processed promptly and treated with confidentiality. You must be 21 years or older to use this platform. See our Responsible Gaming page for further guidance and resources.
All content on the juan375 platform — including but not limited to text, graphics, logos, game interfaces, software, and audio-visual elements — is the exclusive intellectual property of juan375 or its licensed content providers and is protected by applicable copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. Any reproduction, distribution, modification, or commercial exploitation of platform content without express written consent is prohibited.
To the fullest extent permitted by applicable Philippine law, juan375, its affiliates, officers, employees, and service providers shall not be liable for:
juan375's total aggregate liability to any member in connection with any single claim or series of related claims shall not exceed the total amount deposited by that member during the 30-day period immediately preceding the event giving rise to the claim.
juan375 reserves the right to suspend, restrict, or permanently close any Member Account at its sole discretion, with or without notice, in the following circumstances:
On closure, any real-money balance remaining in a verified account in good standing will be returned to the member via the original deposit method, subject to standard processing timelines and applicable checks. Bonus balances and bonus-derived winnings are forfeited upon account closure for breach of terms.
juan375 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered members via email or through a notice displayed upon login, with at least seven (7) days' advance notice before the changes take effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with any amendment, you should cease using the platform and contact support to close your account.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Philippines.
juan375 operates under the authority and licensing framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Players who wish to escalate an unresolved complaint beyond juan375's internal dispute resolution process may do so through the appropriate PAGCOR channels.
For any questions about these Terms & Conditions, you may contact juan375 through the support channels listed on the platform. Our support team is available 24 hours a day, 7 days a week.
Our support team is available 24/7. Or head straight to the juan375 Casino lobby and start playing — all games are certified fair, all transactions are PAGCOR-audited. Must be 21 years or older.